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PageProof Privacy Policy

LAST REVISION: 22 AUGUST 2023

  1. Definitions

    pageproof.com limited (“PageProof”) is an online proofing platform for gathering feedback on work.

  2. Privacy and data protection law

    PageProof is committed to ensuring the privacy of all users (“Users”) personally identifiable information (PII). As detailed by data protection laws such as the CCPA and European GDPR, users can request details on the information PageProof holds about the user. A user can request:
    – All personal information held by PageProof about them
    – Their consent be revoked
    – That their information be anonymized on PageProof’s platforms
    – All requests can be sent to team@pageproof.com

  3. Consent

    All Users consent to the collection, use, disclosure, storage and processing of their information in accordance with this Privacy Policy, by agreeing to this policy.

  4. Information Management

    PageProof is committed to continuous improvement of the PageProof information security management system (PageProof ISMS). The policy is directly aligned with the Information Security Industry standard ISO 27001.

  5. Application

    This Privacy Policy applies to all personal information supplied to PageProof through the pageproof.com website, applications and platforms (example: Slack or Microsoft Teams apps) or any other products which access PageProof (mobile and tablet etc) and personal information emailed to PageProof.

  6. Disclosure

    PageProof will not disclose any personally identifiable information to any third party – outside PageProof’s nominated subprocessors being:
    – Microsoft (platform)
    – Intercom (support)
    – Chargify (billing)
    – Stripe (billing)
    All PageProof suppliers must hold current ISO 27001 or SOC2 certifications.

  7. Access to Information

    Personally identifiable information can be updated or corrected by the user through the website by going to the profile page (https://app.pageproof.com/profile).

  8. Information Storage

    PageProof will store information securely in New Zealand/Australia, USA, France, Germany, Norway, UAE, UK, South Africa, Brazil, Japan or in any other country PageProof serves. PageProof Enterprise customers can nominate their preferred region using the data sovereignty option. All information is stored encrypted.

  9. Usage of Information

    PageProof will only use users’ information in connection with using PageProof through pageproof.com, applications and platforms (example: Slack or Microsoft Teams apps) and any associated services (mobile, tablet etc). Specifically the users’ email address is used to allow the user to login to PageProof and for email communications from PageProof. PageProof will use the information to communicate with users or to co-operate with any government authorities with validated requests. PageProof reserves the right to use statistical data (anonymously, with no personally identifiable information) in relation to PageProof use for marketing purposes – example: The number of proofs uploaded in the last 12 months globally by all users.

  10. Confidential Information

    All supplied sensitive/credit information is transmitted via Secure Sockets Layer (SSL) technology and then encrypted into our Payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential.

  11. Cancellation

    PageProof may remove or archive all users’ information and data related to the users’ PageProof account should the user cancel their account. This may happen 90 days after the cancellation. If the data is archived and the user wishes to re-subscribe to PageProof after 90 days, there may be a one-off fee to unarchive data.

    Any information which identifies the user to another party (such as comments on a proof) can be anonymized. The removal of the users’ identity information will occur within a reasonable time after a request to do so.

    PageProof Enterprise customers may request the removal of their data from PageProof’s platform if their contract ends. Once this has been completed, a notification of deletion will be issued to the customer via email. The timeline and any fees for this task will be provided by PageProof on the conclusion of the contract.

  12. Cookies

    PageProof uses cookies on its website. Cookies are small text files that are placed on the browsers of visitors to our website for record-keeping purposes and so that (for example) your preferences can be recognized when you come back to our site. Those cookies include both temporary or session cookies that are deleted when you close your browser and permanent cookies which remain on your device. PageProof may participate in advertising programs operated by third parties for which advertising and retargeting cookies are used. Those third party websites show their visitors advertisements for PageProof based on cookies which tell the third party website that the visitor has previously visited and cannot be used to identify any individual visitor. To learn more about cookies, including how to manage and delete them, visit www.allaboutcookies.org.

  13. Updates

    PageProof may amend or update this Privacy Policy from time to time, with or without notice to users. We will post those changes on this page. Your continued use of the Service after the revised Policy has become effective indicates that you have read, understood, and agreed to the current version of the Policy.

  14. Contacting Us

    If there are any questions regarding this Privacy Policy, you may contact us using the information below.

    Primary contact: team@pageproof.com

    PO Box 7117
    Victoria Street West
    Auckland 1141
    New Zealand

    80A Hinemoa Street
    Birkenhead
    Auckland 0626
    New Zealand
    USA: (415) 936-3374